What Is a Business Process Analyst?

Business process analysts serve as liaisons between the business and IT units of a company. They are primarily responsible for improving business performance through the use of data.

Working either as independent consultants or for a single organization, they collect, analyze and interpret information about internal processes that may help others gain a clearer picture of a company’s inner workings.

Responsibilities of Business Process Analysts

Those who work as business process analysts may often:

  • Identify user needs and develop strategies to meet them
  • Collaborate with business and IT teams to design new work processes
  • Communicate complex data in ways that are easy to understand
  • Determine, implement and evaluate business metrics that may ultimately help end users
  • Make recommendations for product or service enhancements

In addition, business process analysts may facilitate process and research efforts, and act as consultants to various project teams.

Although they do not work directly with customers, everything business process analysts do is in service of company-client relationships. Therefore, they must be effective multitaskers and able to work under pressure and adapt to changing needs of their clients. In addition, they must have strong analytical skills. Business process analysts generally work full time in office settings.

Business Process Analyst Salary

According to PayScale, the median annual salary for business process analysts is $62,897. For those just beginning their career, the average salary is around $61,000. However, those interested in this field can look forward to pay increasing steadily over time. Late-career professionals may make as much as $101,000 annually.

Want to become a Business Process Analyst?

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Education Requirements

To become a business process analyst usually requires a bachelor’s degree in a relevant field. This primarily means a business or computer science degree. According to the Society of Human Resource Management, a minimum of three to seven years of experience with business operations or systems development is also needed. Those who have data process modeling experience may find themselves at an advantage in the job market.

Becoming a Business Process Analyst

At Southeastern University, the online Bachelor of Science in Business Administration is tailored to goal-oriented individuals seeking to go further their business careers. Our comprehensive curriculum covers crucial topics for student success such as global business management, communication, management, business law and more. Our biblically focused worldview means students effectively integrate necessary tools of their profession alongside training in ethical leadership. Designed in a fully online format, the online BBA allows students to earn their degrees conveniently.